Our Commitment to Privacy
Leeloo S.à r.l. ("Leeloo", "we", "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect information when you use our website and services. As a company built around data sovereignty, we hold ourselves to the highest standards of data protection.
1. Information We Collect
Website Visitors
When you visit our website, we collect minimal analytics data to improve our services. This may include: pages visited, time spent, referral source, and general geographic region. We do not use invasive tracking or sell visitor data.
Contact and Inquiry Forms
When you contact us, we collect information you provide: name, email, company, and message content. This information is used solely to respond to your inquiry.
Platform Users
For clients using our SIA platform, data handling is governed by your specific service agreement and sovereignty level. Your operational data is never used beyond the scope of providing your services.
2. How We Use Information
- To respond to inquiries and provide requested information
- To improve our website and services
- To send relevant communications (with your consent)
- To fulfill contractual obligations
- To comply with legal requirements
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Sovereignty for Platform Users
For clients using the Leeloo SIA platform, our commitment goes beyond standard privacy practices:
- Your data stays yours: Data processed through our platform is never used to train models, shared with other clients, or accessed without authorization.
- Jurisdictional control: Your data is processed only in jurisdictions you specify.
- No external training: Your queries and data never contribute to external AI model training.
- Full audit transparency: Complete logs of all data processing are available to you.
4. Data Security
We implement enterprise-grade security measures including: encryption at rest and in transit, access controls and authentication, regular security audits, and incident response procedures. Our platform is designed to meet the security requirements of regulated industries.
5. Data Retention
Website data: Analytics data is retained for 26 months. Contact form submissions are retained as long as necessary for business purposes.
Platform data: Retention periods for platform users are specified in service agreements. Upon termination, you have full rights to export your data.
6. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at privacy@leeloo.ai.
7. Cookies
Our website uses essential cookies for functionality and optional analytics cookies. You can control cookie preferences through your browser settings. We do not use tracking cookies for advertising purposes.
8. International Transfers
As a Luxembourg-based company, we process data within the EU. For platform services, data location is specified in your service agreement. Any transfers outside the EU are conducted in compliance with GDPR requirements.
9. Third-Party Services
Our website may use third-party services for analytics and functionality. We carefully select providers that meet our privacy standards. Platform services operate on infrastructure you specify, without dependency on third-party AI providers.
10. Changes to This Policy
We may update this policy periodically. Material changes will be posted on this page with an updated revision date. For platform users, significant changes will be communicated directly.
11. Contact Us
For privacy-related questions or to exercise your rights:
Data Protection Officer
Leeloo S.à r.l., Boulevard Royal, Luxembourg