1. Acceptance of Terms
By accessing or using Leeloo services, including the Sovereign Intelligence Architecture (SIA) platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services.
2. Description of Services
Leeloo provides enterprise AI infrastructure through the SIA platform, including but not limited to: AI model deployment, data processing infrastructure, security and compliance tools, and related professional services. Services are provided under license agreements specific to each engagement.
3. License and Ownership
Your Data: You retain full ownership of all data you input into the platform. Your data is never used to train models outside your environment, shared with third parties, or accessed without your explicit authorization.
Your Products: Any products, applications, or customizations you build using the SIA platform belong to you. This includes trained models, configurations, and integrations.
SIA License: The Sovereign Intelligence Architecture components are licensed, not sold. Your license grants you the right to use SIA components according to your service agreement. Upon license termination, you retain ownership of your data and products.
4. Data Protection and Sovereignty
Leeloo is committed to data sovereignty. We process your data only within jurisdictions you control, according to the sovereignty level (SL1, SL2, or SL3) specified in your agreement.
We comply with GDPR, and our Luxembourg headquarters ensures EU data protection standards apply to all operations.
5. Service Level Agreements
Specific service levels, including uptime guarantees, response times, and support availability, are defined in your individual service agreement. Standard SLAs range from 99.9% (SL1) to custom arrangements (SL3).
6. Payment Terms
Fees for implementation, licensing, and managed services are specified in your service agreement. Implementation fees are typically invoiced according to project milestones. License and managed service fees are invoiced annually or monthly as specified.
7. Confidentiality
Both parties agree to maintain confidentiality of proprietary information shared during the engagement. This includes technical specifications, business processes, and any data processed through the platform.
8. Limitation of Liability
To the maximum extent permitted by law, Leeloo's liability is limited to the fees paid for services in the twelve months preceding any claim. We are not liable for indirect, incidental, or consequential damages.
9. Termination
Either party may terminate services according to the terms specified in the service agreement. Upon termination, you retain full ownership and access to your data and products.
We provide reasonable transition assistance to ensure you can continue operations independently or migrate to alternative solutions.
10. Governing Law
These terms are governed by the laws of Luxembourg. Any disputes shall be resolved in the courts of Luxembourg City, unless otherwise specified in your service agreement.
11. Changes to Terms
We may update these terms from time to time. Material changes will be communicated at least 30 days before taking effect. Continued use of services constitutes acceptance of updated terms.
12. Contact
For questions about these terms, contact us at:
Leeloo S.à r.l., Boulevard Royal, Luxembourg